A robust channel of communication is essential for organizations to sustain themselves in this competitive landscape. Though there is a wide array of internet-powered business communication tools available, nothing can beat the effectiveness of the SMS (Short Messaging Service) App that has been leveraged by businesses to communicate efficiently with their customers. The tool is distinct from its counterparts, having a more significant penetration effect, cost-effectiveness, and higher open rates.
Though SMS App is a highly effective App, its interface fails to fulfil a business's evolving needs. It has to be paired with a robust CRM such as Salesforce to make it more effective. The integration of Salesforce and SMS App results in a Salesforce messaging App that can cater to the evolving needs of a business. GirikSMS App from Girikon is a Salesforce texting App that empowers businesses to better connect with their customers.
This top-rated multi-channel communication tool empowers organizations to communicate with their clients and partners in a personalized way. Built natively on the Salesforce platform, the App enables the running of Single / Bulk SMS / MMS campaigns. With features like Automation through workflows, a consolidated repository of SMS activities, customizable SMS templates, Pardot Integration, and many more, the App empower teams to reach out to more customers faster. Apart from this, users can rest be assured of dedicated and reliable support throughout.
Let's understand how this great App can help organizations boost their sales and revenue:
Enhanced Customer service: To fill the lead pipeline faster, a single routine isn't sufficient because, without automation, employees will be able to communicate only with a limited number of prospects. However, automated texting offered by one of the best SMS App for Salesforce, like the GirikSMS App, can help agents communicate with multiple prospects. Text messaging can be automated for interactions on the one hand and one-on-one conversations through chat and call. This would help attract leads from different directions using various conversations.
Sales closeouts: It's essential to build strong customer relationships. Organizations can identify customers who need to be re-engaged by integrating SMS within their Salesforce CRM. For instance, when a sales rep interacts with their customers online, they can send a text message automatically along with a link to plan a follow-up.
Outreach Campaigns: With a CRM integrated text messaging App in place, outreach campaigns can be initiated. By having all the customer details at their disposal, marketers can easily engage prospects by sharing relevant product details, discounts, offers, upcoming events, and more.
Quick Wrap-up: These are some of the benefits of leveraging a Salesforce SMS App that can take your business communication to the next level. So if you wish to ensure effective communication.