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- Maximize Business Impact Using SMS
  
  Drive personalized 1:1, bulk, and automated SMS conversations to elevate your business's success. Engage customers with real-time SMS, optimize outreach with bulk messaging, and automate SMS responses to enhance operational efficiency, streamline communication, and boost customer satisfaction and loyalty, ensuring consistent and effective engagement across all touchpoints.
  
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  Enhance Global Business Communication with WhatsApp
  
  Enable personalized WhatsApp messaging across international markets to optimize global business communication and operational efficiency. Engage customers directly, streamline cross-border interactions, and deliver personalized messages to enhance customer satisfaction, drive business growth, reduce SMS costs, and increase international responses, ensuring effective and seamless communication worldwide.
  
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  Enhance Customer Engagement with WebChat
  
  Transform your online presence with our powerful webchat solution. Engage visitors in real-time, capture leads, schedule appointments, and deliver personalized automated responses seamlessly integrated with your CRM. Our webchat solution, whether automated or human-driven, boosts engagement and elevates customer satisfaction, ensuring efficient and effective interaction across your digital platforms.
  
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  AI-Driven Copilot: Faster, Smarter Responses
  
  Our Salesforce native SMS app isn't just a communication tool—it's an efficiency powerhouse. The AI-driven Copilot equips your agents with advanced technology to deliver faster, more accurate responses to your customers.
  
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  Unleash the Potential with AI Chatbot
  
  Integrate AI chatbots with your CRM to deliver personalized user experiences and provide round-the-clock customer support across multiple channels. Utilize AI capabilities to automate message creation and enrich interactions with real-time sentiment analysis, ensuring competitiveness, operational efficiency, and exceptional customer satisfaction, positioning your business as a digital leader.
  
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Deliver best-in-class customer service, drive internal productivity, increase revenue with GirikSMS text messaging service for business.

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See what you can do

Personalized Offers & Promotions

Achieve higher sales by sending personalized offers based on customer preferences and past purchases. Increase event attendance and product awareness by promoting sales, events, and new products text message marketing for small business.

Real-time Customer Support

Boost customer satisfaction by providing instant assistance via SMS-based customer support. Enhance response times and efficiency by leveraging automated responses to common inquiries.

Automated Lead Generation

Streamline lead management by automating the transfer of website leads to the CRM system. Enhance lead conversion rates with timely follow-up on new leads through automated responses.

Feedback Collection

Increase feedback participation and response rates through text surveys, offering a convenient way for customers to share input. Improve customer experience by resolving issues and collecting feedback in real-time through SMS interactions.

Social Media Engagement

Drive higher engagement on social media platforms with SMS messages to prompt interactions and shares. Maintain an active presence on social media by responding promptly to customer inquiries and comments via text.

Send Newsletters & URLs

Achieve better engagement rates by delivering concise newsletter updates via SMS. Drive website traffic and engagement with direct links to full newsletters or product pages.

Customer Loyalty Programs

Increase customer retention and engagement via SMS messages communicating rewards and exclusive offers. Foster loyalty with tailored messaging to loyalty program members, enhancing the personal connection.

Product & Service Updates

Automate product and expiry date notifications, ensuring customers are informed and products are replenished on time. Streamline payment collection by sending easy payment reminders and links for quick transactions.

Delivery Notifications

Enhance customer satisfaction and reduce inquiries by providing delivery notifications via SMS, keeping customers informed about their order status in real-time

Texting is stunningly effective and efficient

98%

That's how high the read rate of text messages is compared to 20% in the case of email.

45%

That's the response rate of text messages compared to 6% in the case of email.

80%

That's the % of people who use texting for business.

90secs

That's the average response time for text messages.

Smarter business starts with a full picture

Get a complete view of all your communications

Access all of your messaging history in one location, and get complete visibility into your conversations. Monitor texting activity and derive valuable insights to refine your messaging strategy. Monitor and improve team productivity by tracking key performance indicators (KPIs) such as click-throughs, sign-ups, response rates and resolution times.

Build stronger relationships

Always be available and accessible

Reach leads on their mobile devices. Advertise keywords to promote services.

Manage journeys over text

Communicate with your audience to send sign-up confirmations, order updates, and feedback surveys.

Qualify inquiries automatically

Configure our AI-powered SMS chatbot and easily handle multiple concurrent conversations automatically.

Maintain SLAs with automatic routing

Prioritize and route communication based on priority and keywords.

GirikSMS Features for Business

2-Way Conversations

Provide best-in-class customer support and drive conversations with GirikSMS's intelligent 2-Way Messaging.

Multilingual support

Expand into new geographies with personalized messaging in local languages.

Automated texting

Trigger alerts, notifications and reminders and save time and money with automated text message for business.

SOC-2 compliant

Secure all customer data with our SOC-2 and GDPR compliant platform. Leverage access controls, data encryption, and sensitive data redaction.

Customer consent

Leverage a double consent feature enabling contacts to confirm their consent to receive texts from your organization.

Mass Texting

Reach out to hundreds of thousands of contacts at once for marketing campaigns, alerts, and notifications.

Text surveys

Setup surveys in minutes and gather valuable insights and feedback from subscribers.

Collaboration

Control who sees what with fully customizable access levels.

Go Live in minutes

Launch in minutes with GirikSMS's user friendly click and drag interface.

Appointment rescheduling

Give users complete freedom to reschedule appointments from their device.

Reminders & Notifications

Send automated appointment reminders, updates, and more, all via text. Simplify the customer experience.

Powerful analytics

Optimize your campaigns by tracking KPIs with and gain insights that refine your messaging strategies.

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Schedule a demo

Built for the future-ready enterprise

GIRIKSMS is a 100% native Salesforce SMS app for healthcare, which means you get all your conversations unified in a single console.

Start building meaningful connections

Talk to an expert

Maximize Business Impact Using SMS

Enhance Global Business Communication with WhatsApp

Enhance Customer Engagement with WebChat

AI-Driven Copilot: Faster, Smarter Responses

Unleash the Potential with AI Chatbot

Deliver best-in-class customer service, drive internal productivity, increase revenue with GirikSMS text messaging service for business.

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